Routes to redress other than the court

Solicitors Regulation Authority

The Solicitor’s Regulation Authority (SRA) was set up as an independent body from the Law Society to deal with all regulatory and disciplinary matters for solicitors across England and Wales. The SRA monitors and enforces standards for law firms across England and Wales. As an independent body, the SRA acts solely in the public interest. The SRA publishes guidelines on professional conduct and law firms are responsible for ensuring compliance with the SRA Principles, Code of Conduct and Handbook.

When an individual or firm is found to have breached professional conduct rules, the SRA can take action. Their regulatory methods include engaging and talking with firms to ensure compliance, controlling the way they work, preventing them from providing legal services, and in extreme cases where the breaches have been severe, the SRA has authority to close a firm down.