Legal advice from non-solicitors

‘Supermarket law’

It’s not always the case that legal advice and legal services are provided by a solicitor or by a firm of solicitors. Increasingly, legal services are offered by organisations that are not commonly regarded as providers of legal advice. For example, since 6th October 2011, banks, building societies and supermarkets have all been able to provide legal services.

But the fact that legal services may be provided by organisations other than a firm of solicitors is unlikely to affect the standard of service that a client is entitled to receive. If the advice falls below the standard, it is likely that the same legal principles will apply as if it had been advice provided by a solicitor.